REFUND POLICY

Thanks for shopping at Moara Crochet. Refunds are not offered on PDF patterns and courses. All of the patterns are tested by crochet testers but sometimes the odd typo or small error may escape our view as we are human and like in life, mistakes happen.

If you do have a problem understanding or want something clarifying with one of my patterns, contact me & I will personally try to work out your problem normally within 24 hours (sometime this may take a little longer due to weekend & time difference between our countries). Below are a few reviews from pervious clients.

If you do see a typo or mistake I would love to know, CONTACT Moara Crochet with your note.

‘I purchased this pattern & contacted shop for info about type of yarn to use. Roseanna quickly responded & I'm using Lion Brand Coboo yarn (6 ply cotton blend #3 weight) with 4mm hook. The gauge matches perfectly & I cannot wait to finish this top! I'm grateful to this seller for an excellent & easy to understand pattern with pictures. It's working up beautifully. Will definitely purchase more of her patterns in the future :)’

Julia 08 Mar, 2020

This is a beautiful pattern. I found the designer to be very responsive to my questions and answered back within a day. This pattern is for an advanced-intermediate skill crocheter.

Ginger 17 May, 2020

This is a gorgeous pattern! I'm an experienced crocheter, but it still took me a couple of evenings to go through the 6 row repeat and get it right. It is a little challenging at first but once you get it the rest will flow nicely. I actually wrote to the designer for help, she looked at some photos of the first 6 rows, found my mistake for me and explained how to correct it. Roseanna is lovely and very helpful! I appreciate her assistance so much so that I could complete this beautiful cardigan.

Teresa 06 Nov, 2019

Shipping

Each crochet pattern & on-line course is digital. After your purchase you will be sent a link to your downloadable pdf pattern or digital course. Check your SPAM folder in your inbox. If you cannot find your e-mail or the e-mail is corrupt, CONTACT Moara Crochet & your order will be resent within 24 hours (sometime this may take a little longer due to weekend & time difference between our countries).